Ambulatory Care Services
Healthcare-only it expertise for outpatient care organizations
Ambulatory care organizations face increasing pressure to improve patient access, strengthen financial performance, support providers, and navigate a rapidly evolving healthcare technology landscape. Whether serving physician practices, federally qualified health centers (FQHCs), Tribal Health organizations, or rural healthcare providers, success depends on reliable technology, optimized workflows, secure infrastructure, and trusted strategic guidance.
With more than 20 years of healthcare-only experience, MTS helps ambulatory care organizations reduce operational complexity, maximize EHR investments, strengthen cybersecurity, improve interoperability, and create sustainable growth strategies. Backed by HITRUST-certified infrastructure, EHR-certified consultants, strategic advisors, and award-winning managed services, MTS delivers the expertise needed to support both clinical and business success.
Empower your technology to improve patient access, provider productivity, financial performance, and organizational growth.
MTS partners with ambulatory care organizations nationwide to solve complex challenges including EHR optimization, staffing shortages, interoperability barriers, cybersecurity risks, operational inefficiencies, and evolving reimbursement models. Whether supporting a single clinic location or a multi-site healthcare network, MTS delivers scalable solutions that improve outcomes across the organization.
OUR NUMBERS SPEAK FOR THEMSELVES
Core Ambulatory Care Service Areas
Ambulatory EHR Managed Services
Optimize performance across complex EHR environments.
- Reduce EHR management burden across inpatient and ambulatory environments
- Improve system performance through continuous optimization and upgrades
- Enable faster issue resolution with certified EHR experts
- Strengthen reporting and regulatory alignment with actionable data insights
- Enhance clinician experience with streamlined workflows
Maximize EHR adoption, reduce friction, and improve care delivery across your system.
Click on the logos to view specific EHR system services
Healthcare IT Managed Services
Strengthen infrastructure reliability and reduce IT burden across your organization.
- Improve system uptime with proactive monitoring and 24/7 support
- Reduce strain on internal IT teams with healthcare-specialized managed services
- Maintain peak performance across clinical and business systems
- Scale infrastructure and support across clinics, health centers, and locations
- Improve cost predictability with flat-rate, strategic IT planning
Revenue Cycle Management & Medical Billing
Improve financial performance through a technology-enabled approach to Revenue Cycle Management. With RCM360 by Med Tech Solutions, combine deep expertise in EHR platforms such as NextGen and eClinicalWorks with billing optimization, automation, analytics, and outsourced RCM services to help your ambulatory care organization reduce denials, improve collections, accelerate cash flow, and gain greater visibility into revenue cycle performance—allowing internal teams to focus more on patient care and strategic priorities
- Outsourced Revenue Cycle Management – Dedicated billing and revenue cycle teams that reduce internal staffing burdens.
- Accounts Receivable (A/R) Services & Solutions – Improve cash flow, reduce aging balances, and resolve claims more efficiently.
- Billing Optimization – Optimize EHR workflows and billing processes to reduce errors, denials, and revenue leakage.
- Chart Audits & Coding Reviews – Identify documentation and coding opportunities that can impact reimbursement and compliance.
- Custom Dashboards & Analytics – Gain actionable financial insights through tailored reporting and performance tracking.
- Workflow Automation – Streamline eligibility verification, claims processing, and follow-up activities to reduce manual effort.
- Denial Management & Claims Resolution – Proactively identify trends and address issues impacting reimbursement.
EHR Implementation & Optimization
Whether you are conducting a phased rollout, add-ons for newly acquired facilities, or a big-bang implementation approach, MTS’ team of health IT experts understands and anticipates the complex hurdles ahead to implement your EHR system successfully.
- EHR Staff Augmentation
- Go-Live ATE Support
- Go-Live Command Center
- Pre-Implementation Planning
- Implementation Support
- Project Management
- EHR System Design, Build, and Testing
- EHR Training Program Development
- EHR Module/Application Training
- Data Abstraction & Conversion Support
- Post-Implementation Support
- Report & Query Creation
With MTS’ dedicated focus on new user adoption, clinician buy-in and satisfaction, patient care quality and safety, and workflow efficiency, make the most of your IT purchase for lasting system ROI.
Cybersecurity & Compliance
Protect patient data and reduce risk across complex environments.
- Secure infrastructure with HITRUST r2-certified cloud hosting
- Maintain HIPAA compliance and meet audit requirements
- Detect and respond to threats in real time with MDR and SIEM
- Reduce human risk with security training and phishing simulation
- Simplify security management with a comprehensive MSSP approach
- Security Services include:
- Managed Security Services (MSSP)
- Managed Detection and Response (MDR)
- HIPAA Security Risk Assessments
- SIEM, Phishing Simulation, and Security Training
Strengthen your organization’s security posture while reducing operational burden.
Interoperability & Data Integration (CareBridge)
Connect systems across the full care journey to improve care coordination.
- Enable real-time data exchange across EHRs, labs, imaging, and third-party systems
- Eliminate data silos and manual workflows
- Support acquisitions, expansions, and system onboarding
- Improve care coordination with consistent, accessible data
- Turn interface development from days to just minutes with CareBridge’s AI capabilities
Create a truly connected ecosystem with CareBridge.
HITRUST-Certified Cloud Hosting
Deliver secure, scalable infrastructure for mission-critical systems.
- Support enterprise EHR and business system hosting
- Ensure high availability for clinical and operational systems
- Scale infrastructure to support growth and system expansion
- Reduce internal infrastructure burden with fully managed environments
- Maintain compliance with HIPAA and HITRUST-certified hosting
Achieve performance, scalability, and reliability without infrastructure strain.
Provider Workflow Transformation (ProviderCare)
Improve clinician efficiency, reduce burnout, and empower clinicians for optimal EHR system utilization.
- Streamline workflows to reduce administrative burden
- Improve EHR adoption with personalized clinician coaching
- Increase documentation efficiency and accuracy
- Enhance provider satisfaction and retention
- Support continuous performance improvement
Curb after-hours EHR “pajama time.” Enable clinicians to focus on meaningful patient interactions.
EHR Data Archiving (CareFinity Archive)
Ensure uninterrupted access to historical patient data, no matter your EHR system journey.
- Maintain access to legacy data without legacy system costs
- Support compliance, audits, and records retrieval
- Access archived clinical and billing information
- Archive data from multiple EHR systems
- Print and export records for request of information (ROI) needs
- Access data from multiple locations
EHR Downtime Backup (CareFinity Downtime)
Keep patient care moving, protect revenue, and maintain access to critical information when your EHR is unavailable.
CareFinity Downtime for NextGen and eClinicalWorks EHRs helps your organization stay productive during planned and unplanned outages by providing secure access to synchronized clinical, financial, and scheduling data—so your providers and staff can continue delivering care, documenting visits, and supporting operations without reverting to paper workflows.
With CareFinity Downtime, you can:
- Maintain access to patient charts, schedules, documents, images, and billing information during EHR outages.
- Protect continuity of care by keeping clinicians connected to current patient information.
- Continue seeing patients without workflow disruptions or paper-based processes.
- Document encounters and capture charges during downtime to reduce revenue loss and maintain complete records.
- Enable secure access from any device or location with role-based security, audit logs, and two-factor authentication.
- Strengthen business continuity readiness for outages caused by upgrades, cyber incidents, weather events, or network disruptions
EHR Live Archive (CareFinity Live)
Improve EHR performance, reduce database growth, and maintain access to historical patient records without sacrificing clinical context.
CareFinity Live Archive for NextGen and eClinicalWorks EHRs helps your organization archive older or inactive clinical and financial data based on criteria you control, freeing valuable database space while keeping records securely accessible and restorable whenever they are needed.
With CareFinity Live Archive, your organization can:
- Improve EHR performance by reducing chart load times for patients with extensive visit histories.
- Free up database space and slow database growth without losing access to historical information.
- Archive data based on your business rules using criteria such as data age, patient inactivity, or selected data elements.
- Restore patient records on demand—automatically or manually—when clinical or scheduling needs require historical data.
- Maintain continuity of care by keeping archived records accessible and available when they matter most.
- Increase provider productivity by delivering faster access to patient information and reducing time spent waiting on slow charts.
MTS partners with ambulatory care organizations to address system-wide challenges, from EHR burden and staffing shortages to physician burnout and A/R lag.
With MTS. improve clinical workflows, enhance system reliability, and align IT with enterprise performance goals across your evolving technology journey.
Specialized Solutions for Every Ambulatory Care Environment
Tribal Health Organizations
Healthcare Technology Services and Solutions for Tribal Communities
Tribal healthcare organizations require technology partners who understand the unique operational, funding, regulatory, and community healthcare challenges they face. MTS helps Tribal Health organizations modernize infrastructure, optimize EHR systems, strengthen cybersecurity, and improve care delivery while supporting long-term sustainability.
Key Services for Tribal Health
- EHR implementation, optimization, support, and training
- Strategic IT planning and advisory services
- Healthcare cybersecurity and compliance
- HITRUST-certified cloud hosting
- Data integration and interoperability
- Revenue cycle optimization and medical billing
- Legacy data archiving, live archive, and downtime back up
- IT managed services and service desk support
- Healthcare staffing augmentation
Strengthen community care delivery while modernizing technology infrastructure and reducing operational strain.
Rural Health Providers
Helping Rural Organizations Do More with Limited Resources
Rural hospitals, clinics, and health networks often face staffing shortages, budget constraints, technology limitations, and geographic challenges. MTS helps rural healthcare organizations maximize resources, improve operational efficiency, and extend technology capabilities through flexible managed services and expert healthcare IT guidance.
Key Services for Rural Health
- EHR managed services and optimization
- Virtual EHR, patient portal, and technical service desk support
- HITRUST-certified cloud hosting
- Cost-effective staff augmentation
- Strategic advisory and transitional services
- Cybersecurity and MDR services
- CareBridge interoperability platform
- Provider workflow optimization
- Legacy system support and archiving
Reduce internal IT burden, improve provider productivity, and support sustainable growth with predictable technology costs.
Physician Practices & Medical Groups
Helping Practices Improve Efficiency, Patient Experience, and Growth
Independent practices and multi-specialty medical groups must balance patient expectations, provider satisfaction, regulatory requirements, and financial performance. MTS helps practices leverage technology to improve workflows, enhance patient engagement, streamline operations, and maximize EHR adoption.
Key Services for Physician Practices
- EHR implementation, support, training, and optimization
- EHR and IT managed services
- MSSP managed cybersecurity services
- Strategic advisory consulting
- Revenue cycle management and optimization
- CareBridge integration services
- Cloud hosting and infrastructure management
- ProviderCare clinical workflow transformation
Create a more efficient practice environment that improves patient satisfaction, strengthens financial performance, and reduces provider burnout.
Federally Qualified Health Centers (FQHCs)
Healthcare IT Expertise Built for Community Health
MTS has extensive experience partnering with community health centers and FQHCs nationwide. We understand the operational complexities of sliding fee programs, UDS reporting, grant-funded initiatives, workforce shortages, care coordination programs, and value-based care requirements.
Our team supports community health organizations through every stage of the EHR and IT lifecycle, helping leadership teams make informed decisions while ensuring technology investments drive measurable outcomes.
Key Services for FQHCs
- UDS optimization and reporting support
- Strategic planning and technology roadmaps
- EHR and IT managed services
- Revenue cycle management, consulting, and medical billing
- Cybersecurity and compliance services
- Interoperability and data integration
- EHR implementation and staffing support
- Legacy data archiving and migration
Improve access to care, strengthen operational performance, increase provider satisfaction, and maximize technology investments across your community health network.
Why Ambulatory Care Organizations Choose MTS
- Healthcare-only focus for more than 20 years
- Six-time combined Best in KLAS recognition
- HITRUST r2-certified infrastructure and operations
- Flexible staffing and managed service programs
- Proven support for FQHCs, physician practices, rural providers, and Tribal Health organizations
- Nationwide client footprint across ambulatory care settings with local MSP presence
- Ability to help ambulatory care organizations elicit the full value from their IT investments, while helping navigate their evolving technology journey
