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Practice-centered so you can be patient-focused

eClinicalWorks Services and Solutions

eClinicalWorks EHR Offerings

Our eClinicalWorks EHR system professional IT experts become a part of your team, working side by side to serve, train your users, and optimize your eClinicalWorks EHR systems. MTS will help your eClinicalWorks EHR maintain peak clinical, financial, and operational efficiency.

Cloud Hosting

We offer HITRUST Risk-based Certified Public, Private, Hybrid Cloud, or Practice-Hosted solutions for your eClinicalWorks EHR and other business systems. Our cloud hosting services are designed specifically for the unique needs of healthcare organizations. Our experienced application help desk support and maintenance teams quickly resolve staff and provider issues so your internal team can focus on high-value projects.

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eClinicalWorks Support

With our coast-to-coast presence throughout North America, experience the highest level of reliable support. MTS support experts have worked with thousands of physicians in organizations of all sizes. Put this experience to work for your team.

  • Get help fast! Our experts respond within a 2-hour support window
  • Trust MTS’ continuous, active monitoring and management for your eCW application
  • Have peace of mind with reliable, scheduled installation of eCW updates

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Optimization and Training

Let us leverage the advantages of your eClinicalWorks systems. We can properly maintain, optimize, and navigate your systems so you can focus on patient care.

  • Clinical workflow optimization, customization, and content creation
  • Billing optimization to minimize days in AR, reduce rejections, and increase efficiency
  • Network environment, device review, and ongoing consulting services
  • Workflow-centric training plans customized for your needs
  • Role-specific training
  • Module-specific training
  • On-site, hands-on sessions or virtual at-the-elbow training

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Revenue Cycle Management

A successful revenue cycle process begins at the configuration of eClinicalWorks. Our experience as eCW’s top solution partner includes fully certified staff consisting of EMR/PM trainers, eCW database experts, technical support, and billing subject matter experts. Take advantage of:

  • Custom reporting and dashboard packages
  • Patient engagement tools to automate collection
  • 70+ eClinicalWorks experts

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Experience turnkey eClinicalWorks implementation services with MTS. With market-leading expertise with eCW technology and workflow development, the MTS team delivers EHR implementation support with impact.

  • Tailor your implementation to meet your organization’s specific needs
  • Archive and migrate legacy EHR data for optimal system performance
  • Trust an all-in-one source for EHR transition — from project management and data integration to go-live support and training
  • Choose from custom pricing models (purchase, monthly subscription, financing)

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Data and Analytics Services

Unlock the power of the data in your eClinicalWorks system to gain a competitive advantage and excel in your business. Make more informed financial decisions, uncover keys to growth, enhance patient care, and gain access to data required for reporting on quality measures.

  • Get started with standard, commonly used reports available through the report store
  • Use custom reports for accounting, practice management, patient population management, financial analysis, fee schedules, and more
  • Take advantage of dashboards and reports to meet PCMH requirements
  • Ask us to help you migrate your data and develop lab interfaces

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CareBridge Interface Engine

Eliminate wasted time jumping from application to application by combining patient data from various disparate systems into a unified view of the patient. CareBridge Integrates your eClinicalWorks EHR with all other health IT systems to create a truly interconnected network of patient data information systems. Our ONC-certified interface engine delivers the right data to the right place at the right time and creates a truly connected healthcare network.

CareFinity EHR Archive

CareFinity EHR Archive provides all the functions necessary to work with archived charts and meet regulatory needs, including printing and exporting for ROI, user access tracking, and patient search capabilities. It can also integrate with existing eClinicalWorks EHR systems so that clinical staff can access archived chart information directly from the patient chart in their EHR.

CareFinity EHR Downtime

A comprehensive EHR downtime solution – CareFinity EHR Downtime will equip your clinical team with the data they need to provide care in any situation that causes EHR downtimes, like Internet interruptions and power outages. It’s a comprehensive business continuity solution that will save your healthcare organization from the lost revenue caused by short-term EHR and health IT system outages.