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Acute Care Health IT Services

Healthcare-only it expertise that keeps your hospital systems performing at scale

Acute care organizations operate in high-stakes, always-on environments where uptime, interoperability, and clinical efficiency directly impact patient outcomes and financial performance. MTS helps your health system reduce IT complexity, stabilize core systems, and improve enterprise-wide performance.

Backed by 20+ years of healthcare-only experience, MTS delivers HITRUST-certified infrastructure, enterprise EHR expertise, strategic advisory services, and scalable managed services that help you reduce operational strain, support clinicians, and drive measurable performance across facilities.

Empower your technology to strengthen system-wide performance with MTS.

80%
Or Higher Service Desk First-Call Resolution
200+
Health IT applications supported
31
Years exclusively serving the healthcare industry
15+
Years of average consultant experience
12.7K+
End-User Calls per Month

MTS partners with acute care organizations to address system-wide challenges

From EHR complexity and staffing shortages to cybersecurity risk and interoperability gaps

Whether supporting a single hospital or a multi-state system, MTS helps you improve clinical workflows, enhance system reliability, and align IT with enterprise performance goals.

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Customized EHR and IT Services for Acute Care Organizations

With a security-first framework, deep inpatient workflow expertise, and enterprise-scale support, MTS helps your organization optimize clinical systems, reduce downtime risk, and improve provider efficiency.

MTS offers a comprehensive range of healthcare IT consulting services that span an EHR system’s full lifecycle, covering strategic advisory, EHR and technical service desk, managed services, legacy EHR system support, and clinical systems support. Powered by the expertise of Stoltenberg Consulting, Avarion (formerly Huntzinger Management Group), MTS stands as a combined six-time Best in KLAS healthcare IT consulting firm across partial IT outsourcing, HIT advisory, and clinical implementation categories.

Acute Care Enterprise EHR Managed Services

Enterprise IT Managed Services

Strategic Advisory Services 

EHR Implementation Support

Enterprise Cybersecurity & Compliance

Interoperability & Data Integration

Healthcare Cloud Hosting

Clinical Workflow Transformation (ProviderCare)

EHR Data Archiving (CareFinity)

Acute Care EHR Managed Services

Optimize performance across complex EHR environments.

Maximize EHR adoption, reduce friction, and improve care delivery across your system.

Click on the logos to view specific EHR system services

Enterprise IT Managed Services

Strengthen infrastructure reliability and reduce IT burden across your organization.

  • Improve system uptime with proactive monitoring and 24/7 support
  • Reduce strain on internal IT teams with healthcare-specialized managed services
  • Maintain peak performance across clinical and business systems
  • Scale infrastructure and support across hospitals, departments, and locations
  • Improve cost predictability with flat-rate, strategic IT planning

Explore IT Managed Services

Strategic Advisory Services

Align technology decisions with business outcomes, turning complexity into a clear, executable roadmap that accelerates performance.

  • Navigate market complexity, including M&A alignment, systems consolidation, regulatory requirements, and evolving reimbursement models.
  • Make smarter, faster decisions with expert guidance that connects strategy, operations, and technology.
  • Gain a clear path forward with strategic advisory that translates vision into measurable results.
  • Strategic Advisory offerings include:
    • Interim C-Suite and Management Consulting
    • System Selection & Vendor Negotiation
    • Pre-Implementation Assessment & Planning
    • Strategic Planning
    • Transitional Outsourcing
    • Process Improvement
    • Project Governance

Move forward with confidence, executing a strategy that delivers measurable, lasting impact, so every investment drives performance, scalability, and long-term value.

EHR Implementation Support

Whether you are conducting a phased rollout, add-ons for newly acquired facilities, or a big-bang implementation approach, MTS’ team of health IT experts understands and anticipates the complex hurdles ahead to implement your EHR system successfully.

  • EHR Staff Augmentation
  • Go-Live ATE Support
  • Go-Live Command Center
  • Pre-Implementation Planning
  • Implementation Support
  • Project Management
  • EHR System Design, Build, and Testing
  • EHR Training Program Development
  • EHR Module/Application Training
  • Data Abstraction & Conversion Support
  • Post-Implementation Support
  • Report & Query Creation

With MTS’ dedicated focus on new user adoption, clinician buy-in and satisfaction, patient care quality and safety, and workflow efficiency, make the most of your IT purchase for lasting system ROI.

Enterprise Cybersecurity & Compliance

Protect patient data and reduce risk across complex environments.

  • Secure infrastructure with HITRUST r2-certified cloud hosting
  • Maintain HIPAA compliance and meet audit requirements
  • Detect and respond to threats in real time with MDR and SIEM
  • Reduce human risk with security training and phishing simulation
  • Simplify security management with a comprehensive MSSP approach
  • Security Services include:
    • Managed Security Services (MSSP)
    • Managed Detection and Response (MDR)
    • HIPAA Security Risk Assessments
    • SIEM, Phishing Simulation, and Security Training

Strengthen your organization’s security posture while reducing operational burden.

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Interoperability & Data Integration

Connect systems across your health system to improve care coordination.

  • Enable real-time data exchange across EHRs, labs, imaging, and third-party systems
  • Eliminate data silos and manual workflows
  • Support acquisitions, expansions, and system onboarding
  • Improve care coordination with consistent, accessible data
  • Turn interface development from days to just minutes with CareBridge’s AI capabilities

Create a truly connected ecosystem with CareBridge.

Explore CareBridge Data Integration Platform

Healthcare Cloud Hosting

Deliver secure, scalable infrastructure for mission-critical systems.

  • Support enterprise EHR and business system hosting
  • Ensure high availability for clinical and operational systems
  • Scale infrastructure to support growth and system expansion
  • Reduce internal infrastructure burden with fully managed environments
  • Maintain compliance with HIPAA and HITRUST-certified hosting
  • Select from private, public, and hybrid cloud options
  • Power seamless, enterprise-scale hosting with no internal hiring needed

Achieve performance, scalability, and reliability without infrastructure strain.

Explore Cloud Hosting

Clinical Workflow Transformation (ProviderCare)

Improve clinician efficiency, reduce burnout, and empower clinicians for optimal EHR system utilization. 

  • Streamline workflows to reduce administrative burden
  • Improve EHR adoption with personalized clinician coaching
  • Increase documentation efficiency and accuracy
  • Enhance provider satisfaction and retention
  • Support continuous performance improvement

Curb after-hours EHR “pajama time.” Enable clinicians to focus on meaningful patient interactions.

Explore ProviderCare

EHR Data Archiving (CareFinity)

Ensure uninterrupted access to historical patient data, no matter your EHR system journey.

  • Maintain access to legacy data without legacy system costs
  • Support compliance, audits, and records retrieval
  • Access archived clinical and billing information
  • View archived data on your desktop, laptop, or remotely on your mobile device
  • Archive data from multiple EHR systems
  • Print and export records for request of information (ROI) needs
  • Access data from multiple locations

Explore CareFinity Legacy Data Archive

"I would like to share feedback that your staff have been absolutely excellent support. Honestly, they fit into our place so easily and immediately felt like part of our team. We are very pleased with their knowledge, training abilities, willingness to jump in — all of it. It has made our Epic go live so much more successful and smoother than even we imagined."

Director of Compliance & Operations Improvement

Duffy Health Center

Frequently Asked Questions

Helping Hospitals Reduce EHR Complexity and Improve Performance

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How does MTS support health systems and hospitals?

MTS delivers enterprise managed services, including EHR support, EHR service desk, patient portal support, legacy system support, and go-live/ATE support, as well as integration, archiving, and cybersecurity solutions designed for acute care environments. With MTS, reduce IT complexity, improve system performance, and support clinical teams across your growing health system.


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What EHR expertise does MTS provide for acute care?

MTS supports acute care enterprise EHR platforms including Epic, Oracle Health (Cerner), MEDITECH, Veradigm, and more, delivering EHR support, optimization, upgrades, reporting, and full lifecycle management. Consultant resources are cross-trained and EHR-certified in respective modules to support clients’ evolving needs.


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Can MTS support integrations across a multi-facility health system?

Yes, CareBridge by MTS enables secure, real-time integration across systems, locations, and third-party platforms, supporting interoperability and care coordination. Powered by AI enhancement, connect to EHR systems, applications, devices, HIEs, and more in minutes.


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How does MTS support security and compliance?

Certified to the Highest Healthcare Security Standard: MTS is HITRUST r2 certified, meeting rigorous requirements for how sensitive patient information (PHI) is accessed, stored, and protected in cloud environments.

Secure, HIPAA-Compliant, HITRUST-Certified Cloud Infrastructure: Hospitals run on secure hosting environments with managed backups, patching, and maintenance, supported by geographically distributed data centers for resilience.

24/7 Monitoring and Incident Response: Dedicated Network Operations (NOC) and Security Operations Centers (SOC) continuously monitor systems, detect threats, and respond in real time.

Proactive Threat Detection and Prevention: Services such as vulnerability scanning, penetration testing, and managed detection and response (MDR) identify and address risks before they can be exploited.


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Why do health systems choose MTS?

Hospitals and health systems select MTS for experienced, healthcare-only support that drives measurable EHR and IT performance improvements. With consultants averaging 15+ years of direct hospital experience, a flexible EHR staffing model, and a Tier 1+ service desk that goes beyond traditional scope, MTS helps you resolve system issues faster, reduce internal burden, and lower operational support costs. Backed by 20+ years in healthcare IT, six-time combined Best in KLAS recognition, and a proven track record supporting 250+ hospitals nationwide, partner with a trusted team who delivers consistent, outcome-driven results across the full EHR lifecycle.