Practice-centered so you can be patient-focused
Epic EHR Services and Solutions
Epic EHR Service Offerings
Professional Healthcare IT Solutions for Epic EHR
Our Epic EHR System Professional IT Experts become a part of your team, working side by side to serve, train, and support your Epic EHR systems and environment. MTS will help keep your users happy, and your IT environment secure and up-to-date so you can focus on delivering patient care.
Epic Service Desk
Let our Epic experts take care of your user support needs so your staff can focus on patient care and other priority initiatives. Our clinically consultive agents deliver reliable coverage to effectively triage, resolve, educate and document individual user needs. We offer staffing and training, and our experts are well versed in all phases of the Epic system lifecycle.
- Epic Expertise with health center hosted models including CTC, CHCN, and OCHIN, as well as health system Epic Community Connect models
- Dependable 24/7, help desk services
- Security, MDR, NOC, SOC, CSIRT, and ITIL process alignment
- Remote user, password reset, navigation, self-service, portal and KB development Support
- MyChart Patient Portal support for both patients and providers
End-to-End Epic-Certified Consulting Support
Gain greater value from your Epic EHR system with our Epic-Certified analysts and Epic-Credentialed trainers. Cut IT expenses and onboarding lag with our well-rounded Epic staff, who can cost-effectively flex in and out of project support needs. We are your one-stop Epic consulting firm across the full Epic module suite.
- Business hours remote support, and 24/7 emergency support
- User support, passwords, etc.
- Navigation support
Data Migration and Conversion
Our data migration and conversion experts will work with your team to identify which data needs to be archived, extracted, or converted. Our team will extract data from your old system(s), cleanse the data, and then convert that data to meet the requirements of your Epic System. We can convert both the PM and EHR data, just the PM data, or only the EHR data. We can also use our CareFinity® Archive application to archive data that you will not be converting. Whether it’s demographics, appointments, documents, progress notes, images, insurance, medications, vitals, lab results, or other data, we can help you navigate the process smoothly and efficiently.
Epic EHR Solutions
Professional Healthcare Solutions for Epic
These Med Tech Solutions’ offerings complement your Epic EHRs and are designed to make your systems run smarter and faster.
CareBridge Interface Engine
Eliminate wasted time jumping from application to application by combining patient data from various disparate systems into a unified view of the patient. CareBridge integrates your Epic EHR with all other health IT systems to create a truly interconnected network of patient data information systems. Our ONC-certified interface engine delivers the right data to the right place at the right time and creates a truly connected healthcare network.
CareFinity® EHR Archive
CareFinity EHR Archive provides all the functions necessary to work with archived charts and meet regulatory needs, including printing and exporting for ROI, user access tracking, and patient search capabilities. It can also integrate with existing Epic EHR systems so that clinical staff can access archived chart information directly from the patient chart in their EHR.
Take advantage of our comprehensive offerings
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