CONFIGURATION, TRAINING & OPTIMIZATION
athenahealth EHR Services and Solutions
athenaFlow and athenaPractice EHR Service Offerings
Professional Healthcare IT Services for athenaFlow and athenaPractice (previously known as Centricity).
Whether you need assistance with athenaPractice configuration, athenaFlow workflow optimization, user training, or ongoing application support, Med Tech Solutions provides the specialized expertise needed to maintain efficient clinical, financial, and operational performance across your athenahealth environment.
EHR Managed Services Support
Let us leverage the advantages of your athenahealth systems. We can properly maintain, optimize, and navigate your systems for you so you can focus on patient care. Our dedicated ITCare team and EHR specialists will ensure your healthcare organization works the way your athenahealth EHR works.
- Business Hours, Remote Support, and 24/7 Emergency Support
- EHR Training
- Knowledge Exchange
- EHR Software Upgrades, Enhancement Releases, Bug and Compliance Fixes
- Access to medication, formulary, and clinical data loader updates.
IT Managed Services
Our experienced ITCare professionals will shadow your providers and staff to understand their workflow needs and technology usage. We support your cloud-based or in-house systems with staff training, software configuration, technology, optimization, and on-call support for key applications to improve efficiency and optimize your workflows.
- Staff Training
- Software Configuration
- Technology Optimization
- On-Call Support for Key Applications
Cloud Hosting
We offer HITRUST CSF-certified Public or Private Cloud Hosting for your athenahealth EHR and other business systems.
Med Tech Solutions cloud hosting services are designed specifically for the unique needs of healthcare organizations. Our experienced support and maintenance teams quickly resolve staff and provider issues so your internal team can focus on high-value projects.
athenaFlow and athenaPractice EHR Solutions
EHR Integration Platform
Extend the interoperability of athenahealth by connecting clinical, financial, and operational data across laboratories, health information exchanges (HIEs), practice management platforms, revenue cycle systems, and other healthcare applications.
By eliminating data silos and improving information exchange between disparate systems, healthcare organizations can support HEDIS and MACRA initiatives, streamline EHR migrations, facilitate mergers and acquisitions, and improve access to critical patient information. Powered by CareBridge, our ONC-certified, vendor-neutral integration technology helps deliver the right data where it is needed most while reducing administrative burden and minimizing the need to navigate multiple applications.
EHR Archive Solution
Our EHR Archive Solution, CareFinity, provides all the functions necessary to work with archived charts and meet regulatory needs, including printing and exporting for ROI, user access tracking, and patient search capabilities. It can also integrate with existing athenahealth EHR systems so that clinical staff can access archived chart information directly from the patient chart in their EHR.
EHR Downtime Solution
Our comprehensive EHR downtime solution, CareFinity Downtime, will equip your clinical team with the data they need to provide care in any situation that causes EHR downtimes, like Internet interruptions and power outages. It's a comprehensive business continuity solution that will save your healthcare organization from the lost revenue caused by short-term EHR and health IT system outages.
Immunization Solution for State Reporting
This solution includes two separate interfaces: one allows users to upload unsolicited vaccines to the state in which they are located; the other queries that state for immunizations for particular patients. Combined they reduce possible errors and prevent potential duplication of vaccinations for patients.
Cybersecurity Services
Protect your healthcare organization with HITRUST risk-based, certified, and HIPAA-compliant cybersecurity services. Our 24/7/365 Security Operations Center (SOC) and Network Operations Center (NOC) provide continuous monitoring, threat detection, and operational support to help safeguard critical systems and data.
