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Physician Practices & Medical Groups 

Healthcare-only IT expertise that keeps your practice running smoothly

MTS understand the competitive realities and regulatory pressures set on independent practices and multi-site medical groups, from staffing strain and EHR burnout to cybersecurity and compliance. With more than 20 years of healthcare IT experience, MTS delivers the reliability, security, and workflow efficiency your practice needs to grow. Backed by MTS’ healthcare-only focus, deep EHR expertise, and scalable IT and cloud services, reduce your practice’s administrative burden, improve provider efficiency, and strengthen financial performance.

Physician practices and medical groups rely on technology that must work every minute of the day.

MTS supports your clinical, operational, and financial performance with healthcare-exclusive IT services, HITRUST-certified cloud hosting, revenue cycle management and medical billing, and end-to-end EHR expertise designed to reduce administrative burden and keep providers focused on patient care.

YOUR PATIENTS RELY ON YOU TO DELIVER TIMELY, HIGH-QUALITY CARE EVERY DAY.

Let your technology support practice efficiency at every step with MTS.

Med Tech Solutions has partnered with physician practices and medical groups for nearly 20 years, developing a thorough understanding of the operational, security, interoperability, and clinical workflow challenges that impact performance. From independent practices to large, multi-site medical groups, MTS helps practices like yours improve provider productivity, optimize patient access, and align documentation and workflow with regulatory needs to boost facility efficiency and revenue.


Customized EHR and IT System Services for Physician Practices and Medical Groups

Backed by a security-first framework, deep ambulatory and medical specialty workflow expertise, certified EHR trainers and analysts, and a proactive support team, MTS helps medical practices and groups boost booth clinical and business performance. With MTS, gain the strategic IT guidance and hands-on support needed to strengthen your EHR environment—through optimization, customization, reporting, interoperability, and revenue cycle alignment—to reduce administrative burden, curb EHR burnout, and deliver a better patient experience.

Provider-Focused IT Managed Services

EHR Managed Services Aligned with Your Practice

Revenue Cycle Optimization for Practices and Medical Groups

Practice Data Security and Compliance

Interoperability & Data Integration

Cost-Effective, Reliable Cloud Hosting

ProviderCare: Clinical Workflow Transformation and Optimization

EHR Data Archiving for Evolving Data Storage Needs

Provider-Focused IT Managed Services

Reduce IT burden and improve daily practice operations. With IT Managed Services by MTS:

  • Alleviate internal IT strain with managed services built specifically for healthcare
  • Ensure your clinical and business systems stay up to date, secure, and performing at peak levels
  • Access 24/7 help desk support from healthcare-trained specialists who understand the systems your providers use every day
  • Gain access to a full team of healthcare IT experts without the cost and complexity of hiring in-house
  • Minimize downtime and disruptions with 24/7 system oversight and rapid issue resolution
  • Improve cost control with predictable, flat-rate pricing and proactive infrastructure planning
  • Scale IT infrastructure and support as your practice grows or your medical group adds locations

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EHR Managed Services Aligned with Your Practice

MTS supports the full EHR lifecycle for major platforms used by physician practices, including NextGen, eClinicalWorks, Epic, MEDITECH, Veradigm, athenaPractice/athenaFlow, Greenway, and more. With EHR Managed Services by MTS:

  • Reduce EHR management burden and keep your teams focused on patient care and strategic initiatives
  • Access EHR-certified experts for fast issue resolution and ongoing support
  • Enhance system performance through continuous configuration, customization, upgrades, and proactive fixes
  • Simplify reporting and support regulatory requirements with actionable, ready-to-use data
  • Reduce reliance on internal resources with a full team of dedicated EHR specialists
  • Control costs with predictable, fixed-fee pricing and included support services
  • Scale support to match your organization’s needs—from end-user help to full EHR management
  • Improve provider satisfaction and patient outcomes with a more intuitive, efficient EHR experience

Maximize EHR performance and provider productivity. These services help practices reduce provider burnout, improve documentation efficiency, and enhance patient throughput.

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Revenue Cycle Optimization for Practices and Medical Groups

MTS’ RCM360 helps practices improve financial performance through Medical Billing, outsourced RCM, A/R management, Chart Audits, and Custom dashboards and reporting. With RCM360: 

  • Improve cash flow with optimized billing operations, faster collections, and reduced days in A/R
  • Increase clean claim rates and reduce denials through proactive issue identification and resolution
  • Gain real-time visibility into performance with KPI-driven reporting and actionable insights
  • Reduce administrative burden and staffing challenges by outsourcing day-to-day revenue cycle operations
  • Ensure consistent, compliant processes that align with payer requirements and maximize reimbursements
  • Scale revenue cycle support with a dedicated team that adapts to your volumes, specialties, and growth

With clearer financial visibility and fewer administrative bottlenecks, practices can strengthen cash flow and reinvest in growth.

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Practice Data Security and Compliance

Cybersecurity is a foundational, critical service area needed by all practices. MTS offers: 

  • Safeguard patient data while meeting rigorous healthcare security and compliance standards with HITRUST r2 Certified Cloud Hosting
  • Maintain HIPAA alignment, meet annual assessment requirements, and protect sensitive health information with HIPAA Security Risk Assessment (SRA) services
  • Gain peace of mind from a comprehensive, MSSP managed security program that protects sensitive data, strengthens compliance, and simplifies cybersecurity across complex IT environments
  • Trust Managed Detection and Response (MDR) services for 24/7 endpoint protection and threat response that detects, investigates, and neutralizes advanced cyber threats in real time.
  • Deploy managed SIEM for AI-driven log monitoring and analytics that deliver real-time threat visibility and proactive alerting to reduce risk and response time.

This security-first foundation proactively protects your practice from cyber threats and strengthens your practice’s security posture.

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Interoperability & Data Integration

Physician practices and medical groups often rely on multiple systems across EHRs, imaging, labs, devices, patient portals, and practice management platforms, causing data exchange barriers and misalignment across the care journey. With CareBridge by MTS: 

  • Connect EHRs, labs, billing, and third-party systems to eliminate data silos and manual workflows
  • Enable real-time, secure data exchange across your organization to improve care coordination and decision-making
  • Reduce manual data entry and errors by automating data flows between clinical, financial, and operational systems
  • Accelerate onboarding of new systems, acquisitions, and locations with scalable integration architecture
  • Improve operational efficiency by streamlining workflows and ensuring consistent data across platforms
  • Support growth and innovation with a flexible integration layer that adapts to evolving technology needs

Create a connected, reliable data environment that supports better clinical decision making and smoother patient experiences.

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Cost-Effective, Reliable Cloud Hosting

MTS offers secure, flexible hosting options tailored to practices and medical groups:

  • Private, public, and hybrid cloud options
  • Package options:
    • EHR hosting for NextGen, eCW, Veradigm, athenaPractice, Greenway, and more for clinical system reliability
    • Business and ancillary system hosting to ease operational continuity
    • Enterprise hosting enabling practices to operate seamless, enterprise-level IT with dependable availability without hiring additional staff
  • HIPAA-compliant, HITRUST-certified environments built for healthcare

Practices gain performance, reliability, and cost-effective scalability without the overhead of managing infrastructure internally.

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ProviderCare: Clinical Workflow Transformation and Optimization

Through ProviderCare’s personalized coaching and continuous optimization, reduce administrative burden, improves workflows, and enables clinicians to focus more time on delivering high-quality patient care.

  • Reduce provider burnout by streamlining workflows and minimizing administrative burden
  • Improve EHR adoption and efficiency through personalized one-on-one coaching tailored to each provider
  • Optimize clinical workflows to increase productivity and free up more time for patient care
  • Enhance patient care and outcomes with more accurate documentation and better-informed clinical decisions
  • Boost provider satisfaction and retention by reducing frustration and improving system usability
  • Drive continuous improvement with ongoing performance monitoring, coaching, and measurable adoption gains

Maximize the value of your EHR by turning providers into confident, efficient users.

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EHR Data Archiving for Evolving Data Storage Needs

Whether your practice needs to improve EHR system performance, retain legacy records, or maintain care during outages, CareFinity ensures your data is always accessible, protected, and ready to support uninterrupted patient care.

  • CareFinity Live Archive:
    • Improve EHR performance and reduce chart load times by archiving inactive or legacy data while keeping it fully accessible
    • Restore archived records on demand and maintain continuity of care
  • CareFinity Legacy Archive:
    • Eliminate dependency and cost of legacy EHR systems while maintaining secure, long-term access to historical patient data
    • Support compliance, audits, and records requests with easy, cost-effective access to archived clinical and financial data
  • Optimize clinical workflows to increase productivity and free up more time for patient care
  • CareFinity Downtime:
    • Ensure uninterrupted patient care with access to critical clinical data during planned or unplanned EHR outages
    • Maintain workflows and avoid disruptions with secure, read-access to charts, schedules, and key patient information when systems are unavailable

Maximize the value of your EHR by turning providers into confident, efficient users.

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"It’s really beneficial that MTS provides a complete range of expert IT services — basically one-stop shopping for everything under the sun. Having all these people from one company means everyone is on the same team."

Katie Sexe

Clinic Administrator, Clinic Sofia 

Frequently Asked Questions

Helping Physician Practices and Medical Groups Reduce IT Burden and Improve Performance

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How does MTS support the IT needs of physician practices and medical groups?

MTS delivers healthcare-specific managed services designed to keep your practice running smoothly. You gain secure cloud hosting, EHR support, workflow optimization, reporting, and strategic IT guidance all from one partner. With MTS, reduce administrative burden, improve daily operations, and stay focused on patient care.


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How does MTS help practices maintain security and HIPAA compliance?

Strengthen your security posture with HITRUST r2–certified cloud services and a comprehensive Managed Security Services Program (MSSP). MTS helps you protect ePHI, proactively identify and mitigate cybersecurity threats, manage security tools, and meet HIPAA and regulatory requirements—without adding strain to your internal team.


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What EHR support does MTS provide for physician practices?

Maximize the value of your EHR with certified trainers, analysts, and application experts across platforms like eClinicalWorks, NextGen, athenahealth, Epic, Veradigm, and more. With MTS, reduce clicks, optimize workflows, resolve issues faster, and improve provider productivity.


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Can MTS support EHR migrations, upgrades, or system changes?

Yes, with MTS navigate EHR transitions with dedicated support for data conversions, hosting migrations, system upgrades, and integration alignment. MTS guides your team through planning, testing, and go-live readiness, reducing disruption and ensuring a smooth transition.


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How does MTS support EHR downtime, data access, and archiving?

Maintain uninterrupted access to patient records with CareFinity’s EHR downtime solutions, live archive capabilities, and legacy data archiving. Even during outages or system changes, your providers can access critical information and continue delivering care without delays.


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How does MTS help practices with reporting and data insights?

Turn data into actionable insights with custom reporting, dashboards, and analytics support. MTS helps you track clinical quality, operational performance, and financial metrics, supporting better decision-making, improved outcomes, and stronger reimbursement performance.


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Why do physician practices and medical groups choose MTS?

Gain peace of mind from a healthcare-only IT partner with deep experience supporting practices of all sizes and specialties. MTS cost-effectively helps practices and medical groups reduce IT complexity, improve system performance, and scale confidently, so providers can focus on delivering high-quality patient care. No matter where you are in your IT journey, MTS is here for you.