Acute Care Health IT Consulting Frequently Asked Questions

Are you tired of hunting for details from prospective health IT consulting vendors? We’ve eliminated the runaround by directly addressing the top four questions from new healthcare clients for EHR support projects and health IT consulting services.

1. What is Med Tech Solutions’ size and industry focus, and who are your clients?

Med Tech Solutions (MTS) is a health IT managed services provider (MSP) delivering secure, reliable, and scalable technology solutions to healthcare organizations across the care continuum. Founded in 2006, MTS supports thousands of healthcare organizations nationwide with end‑to‑end EHR support and other services designed exclusively for healthcare. Our strong engagement with HIT industry organizations such as the Healthcare Information and Management Systems Society (HIMSS) and the College of Health Information Management Executives (CHIME) differentiates us from traditional outsourcing firms, enabling constant insight into marketplace change, government regulations, and best practices for success.

Med Tech Solutions exclusively serves the healthcare industry, offering resources with extensive EHR system knowledge across a broad range of client facilities. Our clients include community health centers, physician practices, ambulatory and acute care organizations, FQHCs, hospitals, health systems, tribal health organizations, specialty care providers, and other healthcare networks nationwide. For a more detailed look at our clients, along with case studies and customer testimonials, please visit our Healthcare Clients page.

2. What EHR vendor systems do you support?

MTS supports all major acute EHR vendor applications, including Epic, Oracle Cerner, MEDITECH, Veradigm, and McKesson, as well as ambulatory and ancillary systems like eClinicalWorks, NextGen, and athenahealth, and 300+ supportive applications.

Across our family of brands, our expertise spans the full EHR system lifecycle, including:

• 2x Best in KLAS strategic advisory services
• EHR system selection
• Project management and planning
• Workflow optimization and training
• EHR implementation support
• EHR downtime and archiving solutions
• Cloud hosting
• Go-live support, including the Go-Live Command Center
• System upgrades
• Clinical and financial optimization
• Staff augmentation
• 3x Best in KLAS FlexSourcing program for legacy support, managed services, and Tier 1+ Service Desk

3. Where are your consultants located?

MTS supports healthcare organizations across the United States through a nationwide network of experienced healthcare IT professionals.

Our consultants are strategically located throughout the U.S., allowing us to provide flexible onsite, remote, and hybrid service models tailored to each healthcare organization’s needs. Whether supporting daily operations, EHR initiatives, application management, service desk functions, or large-scale transformation projects, our team delivers the scalability to help organizations achieve their goals. This nationwide presence also enables MTS to quickly deploy qualified resources while maintaining the responsiveness and continuity that healthcare organizations depend on.

4. What is Med Tech Solutions’ approach to healthcare IT consulting?

MTS takes a collaborative, client-centered approach to healthcare IT consulting that focuses on delivering sustainable outcomes, not just completing projects. Our highly experienced consultants bring deep healthcare and EHR expertise while working as an extension of your internal team to ensure alignment with organizational goals, culture, and operational realities.

Knowledge transfer is a core component of every engagement. We prioritize empowering client teams through hands-on collaboration, mentorship, and documentation, ensuring internal staff are equipped to support and maintain systems long after project completion. Whether supporting EHR implementations, optimization initiatives, staff augmentation engagements, cybersecurity programs, or legacy system support, our consultants emphasize efficiency, transparency, and measurable results.

MTS is committed to minimizing disruption for clinicians, staff, and patients through thoughtful planning, clear communication, and careful attention to end-user needs. Our consultants integrate seamlessly into client environments, enabling smooth transitions, rapid adoption, and effective change management. By combining deep healthcare industry knowledge with proven project delivery methodologies, MTS helps organizations maximize the value of their technology investments, strengthen internal capabilities, and achieve long-term operational and clinical success.

 

Turn to Med Tech Solutions’ EHR support services to align your evolving healthcare organization’s technology and business strategies. We combine proven best practice approaches with pragmatic application for your organization’s specific system requirements and capabilities. With MTS, gain peace of mind from a reliable IT support partner, without hindering end-user workflow and system transition or evolution goals.