Epic Service Desk

Curb Epic User Frustration and Issue Resolution Time

Your healthcare organization relies on your Epic system to deliver continuous, high-quality, patient-centered care.

By partnering with Stoltenberg Consulting’s highly knowledgeable Epic Tier 1+ Service Desk, your health system can minimize disruptions to patient care and operations with prompt and reliable service-call resolutions. Eliminate the traditional help desk ticket-taker mentality. Gain true issue resolution, meaningful knowledge transfer, and thorough ticket documentation to empower your end users – enabling internal IT staff to focus on priority initiatives and clinical staff to get back to direct patient care.