Acute Care Service Desk

Drive Operational Efficiency and End-User Satisfaction

Your healthcare organization relies on your EHR system to deliver continuous high-quality, patient-centered care. By partnering with Stoltenberg Consulting’s highly knowledgeable EHR Tier 1+ Service Desk, your health system can minimize disruptions to patient care and operations with prompt and reliable service-call resolutions. Eliminate the traditional help desk ticket-taker mentality. Gain true issue resolution, meaningful knowledge transfer, and thorough ticket documentation to empower your end users – enabling internal IT staff to focus on priority initiatives and clinical staff to get back to direct patient care.