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EHR Downtime/Archive

EHR Downtime Solution

Maintain Access to Critical Patient Data During EHR Downtime

Healthcare organizations rely on uninterrupted access to patient information to deliver timely, effective care. When internet interruptions, power outages, planned maintenance, or unexpected health IT system failures occur, providers need a reliable way to access critical data and continue patient care.

Our EHR Downtime Solution, CareFinity, is a comprehensive business continuity solution that equips clinical teams with the patient information they need during EHR and health IT system outages. By maintaining access to critical clinical and financial data, healthcare organizations can continue delivering care, avoid delays in treatment, and minimize revenue loss caused by short-term system disruptions.


Will the EHR Downtime Solution work if our internet is down or if we have multiple locations?

Yes. Our EHR Downtime solution is designed to support a wide range of outage scenarios, including internet interruptions, power outages, and multi-location healthcare environments. Clinical teams can maintain access to essential patient information when primary systems are unavailable.

Can providers create visit notes during downtime?

Yes. Unlike static reports or print-based downtime approaches, our EHR Downtime solution enables providers to create visit documentation while an outage is occurring. This helps support continuity of care and reduces administrative burden once systems are restored.

Can it be accessed on mobile devices?

Yes. Our EHR Downtime solution is browser-based and accessible from smartphones, tablets, laptops, and desktop workstations. The application automatically adapts to different screen sizes, making patient information available wherever care is being delivered.

Is the EHR Downtime solution easy to implement?

Yes. Our team works closely with your organization to determine the most effective deployment strategy based on your operational and business continuity requirements. The EHR downtime solution can be deployed using existing infrastructure or configured to meet specific organizational needs.

 

Download the overview to learn more about our EHR Downtime Solution, CareFinity.