Desert Ridge Family Physicians in Phoenix, Arizona, provides comprehensive care for patients of all ages, from birth onward, with a special focus on treating families as a whole—the true essence of Family Medicine. They manage a wide range of chronic conditions and acute illnesses, ensuring personalized, high-quality care for every patient.
Critical data from NextGen’s Care Guidelines was missing or out-of-date on the Desert Ridge Family Physicians’ daily huddle report. The huddle report is an important workflow element that many clinics use to prepare for upcoming patient visits. For some clinics, the huddle report includes care guidelines information showing items due for for each patient. NextGen updates the care guidelines when a patient’s chart is opened. However, in this case, the huddle report queries the database without opening a patient chart. Therefore, the care guidelines information was outdated.
By working with Med Tech Solutions, Desert Ridge implemented an Automatic Care Guidelines solution which automatically applies care guidelines to the entire patient population. With this solution, guidelines are automatically applied each night based on criteria in the patient’s chart, such as problems, medications, and lab results so the huddle report has updated and accurate information each day.
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