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Best PracticesEHRNextGen

What to Consider Before Leaving NextGen

Joe Cernik & Rebecca Gurzo

April 12, 2024

Choosing the right Electronic Health Record (EHR) system is crucial for the success of any organization.

With the ever-changing healthcare technology and multitude of options available, selecting and implementing an EHR can be overwhelming.

Due to the complexity of data migration, legacy data archiving, and providing adequate support, finding the ideal vendor is essential to a successful EHR experience. This is where Med Tech Solutions (MTS) sets itself apart from the rest.

At MTS, our team of experts is dedicated to assisting you in navigating the complexities of EHR systems. Whether you’re considering implementing a new EHR or optimizing your existing one, we offer a range of services to ensure a seamless and successful transition.

 

Choosing and Implementing a New EHR

While healthcare IT professionals now boast a wider range of EHR skills compared to the past twenty years or so, their niche skills have a higher concentration within the top systems, which “collectively hold approximately 74% market share” a larger issue persists, a shortage of talent in the healthcare IT field.

MTS brings over 15 years of experience hosting leading EHRs, including athenahealth, Veradigm, eClinicalWorks, NextGen, eMDs, Greenway Health, and more. Our approach involves conducting thorough assessments, identifying key requirements, facilitating vendor evaluations, and negotiating contracts, all while providing ongoing support every step of the way.

One of the key advantages of partnering with MTS is our swift response times, with an average of 18-minute response time in the last six months. This ensures that your organization receives the support it needs promptly, minimizing disruptions to your operations.

 

Current NextGen Clients

If you are a current NextGen client, you may have encountered challenges such as declining client and application support, prolonged response times, staff turnover, and overall instability.

If you’re considering a switch, MTS offers two solutions: 

  1. Our expert team can help you evaluate your current pain points with NextGen and offer solutions to optimize its performance, potentially eliminating the need for switching EHRs altogether. In fact, many NextGen clients have turned to MTS to supplement their service needs, recognizing our commitment to excellence and reliability.
  2. If you decide to transition to a new EHR system, choosing the right vendor is the most important decision you’ll make. There are a few things to keep in mind for choosing a vendor:
  • Years of experience in leading EHRs (NextGen, eClinicalWorks, Epic, athenahealth, Veradigm, eMds, Greenway Health, and more!)
  • Minimizes disruption to your operations 
  • Ability to easily migrate your data and archive legacy data
  • Integration support with your new system
  • Off-boarding from your old system 

However, before making any decisions, it’s essential to consider all factors carefully. Our goal is to empower you to make informed decisions that align with your organization’s goals and objectives. 

Contact Med Tech Solutions Team of Experts for help with your NextGen EHR, or any other EHR