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HEALTHCARE IT SOLUTIONS

Comprehensive Health IT Services for Healthcare Organizations in the Midwest

Maximize the value of your healthcare technology with a trusted, local Healthcare IT Managed Services Provider.

Meet Michael Spencer, your Regional Business Development Executive for the Midwest Region of the United States.

Provider organizations and networks rely on Med Tech Solutions for secure, reliable IT infrastructure, optimized clinical and business applications, and comprehensive end‑user support designed for complex healthcare environments.

Michael brings 35 years of experience in healthcare IT sales and consulting within the Midwest region. He leverages his deep knowledge of MTS’s comprehensive portfolio of technology solutions to ensure our clients make the most of their technology to improve patient care and grow their organizations.

Midwest Healthcare IT Services

Reduce IT Burden Across Your Healthcare Organization

From cost‑effective EHR system support, training, hosting, consulting, optimization, and archiving to infrastructure and business application managed IT services, MTS helps boost system ROI and improve user efficiency across your organization.

 

Serving the Midwest healthcare market, MTS delivers IT services and support for community health centers, ASCs, provider groups, tribal health, and specialty clinics—backed by a deep understanding of provider workflows.

Trust MTS and Mike for Healthcare IT expertise spanning:

  • EHR Managed Services
  • RCM & Medical Billing
  • IT System Managed Services
  • Data Integration
  • EHR Archive
  • EHR Consulting
  • Cybersecurity & Compliance
  • Cloud Hosting
  • EHR Downtime
Our healthcare clients include:
Community Health Centers
Ambulatory Specialty Clinics
Mid-Large Ambulatory Practices
Federally Qualified Health Centers (FQHCs)
Hospitals
Accountable Care Organizations (ACOs)
Clinics
Health Information Exchanges (HIEs)
Long-Term Care
Assisted Living
Skilled Nursing
Health Systems

One Partner Across Your Healthcare IT Landscape

MTS offers customized pricing and contract options to match your business needs.

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EHR Managed Services

Our technology experts understand how to leverage the advantages of each EHR platform, navigate their quirks, and handle the challenges you may have with your specific application — whether it’s athenahealth (athenaPractice, athenaFlow), Veradigm (formerly Allscripts), eClinicalWorks, NextGen, Epic, or another — even if transitioning systems. With MTS’ continuous optimization and proactive mitigation across our entire customer base, we can reduce the workload for your staff and leadership team.

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RCM & Medical Billing

Our Revenue Cycle Management & Medical Billing services integrate EHR expertise with automation and analytics to improve financial visibility and performance. By reducing billing inefficiencies, improving forecasting accuracy, and streamlining reimbursement workflows, we help ambulatory organizations strengthen cash flow and support sustainable financial operations.

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IT System Managed Services

IT system managed services provide proactive, around‑the‑clock support to keep healthcare technology environments secure, stable, and available. Through continuous monitoring, maintenance, and responsive help desk support, MTS helps reduce downtime, address issues before they escalate, and ensure systems consistently support clinical and business operations—while relieving the operational burden on internal IT teams.

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EHR Data Integration

CareBridge, MTS’ ONC‑certified, vendor‑neutral EHR integration engine, connects your EHR with other health IT systems to securely share, manage, and access data across healthcare enterprises—supporting regulatory requirements, EHR migrations, HIE participation, and system integrations during M&A or other transitions.

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EHR Archive

Reduce data volume and improve application performance by archiving EHR data based on criteria you define—such as record age or patient inactivity. Archived records remain accessible within your EHR through the embedded CareFinity application and can be restored on demand.

  • Live EHR Archiving: Reduces database size and improves performance with on‑demand record restoration.
  • Legacy Data Archiving: integrates with existing systems to provide direct access to historical charts within the EHR.

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EHR Consulting

Our team of certified EHR consultants works directly with healthcare organizations to deliver strategic guidance across system optimization, workflow alignment, upgrades, and ongoing enhancements. By addressing both clinical and business workflows, we help organizations improve system performance, increase user adoption, and realize greater long‑term value from their EHR investment.

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Cybersecurity & Compliance

Managed security services help healthcare organizations protect complex IT environments through continuous monitoring, advanced threat detection, vulnerability management, and compliance support. As cloud adoption, remote access, and data exchange increase risk exposure, MTS provides the visibility and response needed to reduce security threats, support regulatory requirements, and help organizations avoid costly compliance penalties—while strengthening security posture and long‑term security maturity.

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Cloud Hosting

Our HITRUST Risk-based, two-year (r2) Certified Managed Cloud Hosting Services provide the industry gold standard for secure, reliable, and always-available infrastructure.

Select from private, public, and hybrid cloud hosting services to best meet your needs, with fully managed monitoring, backup management, patching and maintenance, and 24/7 help desk support.

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EHR Downtime

EHR Downtime is a versatile application that brings the data to your fingertips with web views and allows you to document visit notes. Our browser-based application allows clinicians, schedulers, and administrative staff to securely access stored patient information from any device – including mobile devices – whenever and wherever they need it.

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Client Success Managers driving meaningful results for Midwest healthcare providers.

With frontline health IT expertise and responsive account management, we’re with you every step of the way in your technology journey.

MTS understands the many nuances across the Midwest, regulatory, and population health complexities. Let us help you maximize your technology and help your organization work more efficiently.

Client Success Manager

Wendy Ridgway

Client Success Manager

"In the Midwest, healthcare is built on trust, relationships, and a commitment to doing what’s right. I honor that by partnering closely with care teams, ensuring their technology works as hard as they do for the people they serve."

Kari Petrich

Client Success Manager

"With decades of experience in the medical industry, primarily serving the Midwest, I am dedicated to being a trusted partner to my clients. I’m passionate about building meaningful, long‑term relationships and helping organizations navigate challenges with confidence. My goal is to consistently deliver value and support my clients’ success at every stage."

" I would feel very confident recommending the RCM360 team to anyone. They have the knowledge and expertise to handle practices of any kind and size. The team delivers a high level of care and takes genuine ownership in colllecting money for services that have been provided. Any practice manager or physician would be happy to have them as a partner. ”"

Stacey Loomis, Practice Manager

Midwest Nephrology - Wisconsin

Certified Application Support

MTS can support, host, and/or manage a full range of EHR/EMR and other applications with certified resources across:

Greenway HealthDentrixDexisMiPACSPlanmecaChirotouchAmazingChartsi2i Population HealtheMDsApex Dental SensorsAbbottHill-Rom Welch AllynOrchard SoftwareCareBridgeCareFinityAccuVaxQuest Diagnostics

Industry Recognitions

Microsoft Solutions Partner

Microsoft Solutions Partner

AWS Partner

AWS Partner - Select Tier/Public Sector

Best in KLAS

3x Best in KLAS for Partial IT Outsourcing

MSP501 Winner

2025 MSP 501 Elite Managed Service Provider

CRN MSP 2026

2026 CRN Tech Elite 150 Honoree

MTS is trusted by over 22,500 providers and safeguards the PHI records of over 18 million patients nationwide.

The Health Information Trust Alliance (HITRUST) Security Framework has become the information protection framework for the healthcare industry.

It is the industry gold standard and the benchmark against which organizations measure themselves when charged with safeguarding PHI. Certified status demonstrates that MTS has met key protection requirements related to how information is accessed and stored in a cloud environment. It also places us in an elite group of organizations worldwide that have earned this certificate.

HITRUST