Our experienced IT Care Team members will shadow your providers and staff to understand their technology and workflow needs, and provide recommendations on how to optimize workflows and improve efficiencies.
Additional high-impact services include staff training, software configuration, and technology optimization recommendations. Expert, on-call support for key applications reduces stress and improves staff, provider, and patient satisfaction.
Let us help with the configuration, deployment, maintenance, and performance optimization of your EHR or any application your practice depends on. We can support the in-house and cloud-based systems that make up your infrastructure.
Let Med Tech Solutions optimize your EHR for your practice and workflows to reduce provider stress and staff frustration and improve patient satisfaction.
Our IT Care Teams are experts in installing, managing, and supporting the clinical applications that keep your practice humming. Based on the workflows of your specific practice, we’ll optimize these critical systems and train providers and staff.
When you host your EHR with Med Tech Solutions, you get a cloud infrastructure that has achieved HITRUST Common Security Framework (CSF) certification—the gold standard for safeguarding personal health information and meeting HIPAA compliance requirements. You get:
Slow software impacts productivity and causes frustration. Our cloud infrastructure uses solid-state drives for the fastest performance and processing speeds for your applications.
Securely and reliably access applications from anywhere, on any device—onsite or remotely.
We offer multiple disaster recovery and fail-over options to meet your business continuity plans, with SLAs that ensure your practice is up and running within four hours of a service interruption.
You’ll never have to worry about unexpected costs or expensive upgrades. Our experts and remote support staff are there when you need them, maintaining any application in your environment and responding to your requests quickly and efficiently—typically in under 2 hours.
But customized templates and workflows bring challenges as well. Our IT Care Team will analyze your workflows, recommend and implement appropriate configurations, and provide training that’s tailored to your practice, your providers and staff.
We can help you mine the right data to satisfy all your reporting requirements, including Meaningful Use, FQHC reporting, UDS, OSHPD, and HEDIS.
Richard L. Seidman
Chief Medical Officer Northeast Valley Health Corporation
Telehealth has become an integral component of patient care, but it requires a solid IT foundation and strategy to get it right. We can guide the implementation of a user-friendly, HIPAA-compliant telehealth and patient-experience platform so you can provide quality care where, when, and how your patients need it.
Our virtual CIO (vCIO) services work closely with your management and internal IT teams to develop and manage a customized strategic plan. We’ll help you optimize existing technology and recommend new approaches so your IT infrastructure keeps pace with your business plans. We can also help you improve clinical workflows and implement proven technologies to meet regulatory requirements.