Helping Swedish Covenant Health Develop Custom Billing Tied to KPIs

Recognizing that a key component of reducing overall payment cycle time was tied to its strategy to enhance patient care and provider performance, SCH turned to RCM360 to develop specifics and build a useful custom report.

Swedish Covenant Health is a leading independent hospital in Chicago, which includes more than 500 primary care physicians and specialists within the hospital, and over 150 providers within the Swedish Covenant Medical Group. This award-winning hospital has served the community for more than 130 years, delivering world-class care with compassion.

In 2018, Swedish transitioned to a Relative Value Unit (RVU) model to measure provider performance and align compensation with national benchmarks. This shift depended on accurate data and reporting from their eClinicalWorks EMR. However, as they developed the program, they quickly discovered a critical gap—the need for a custom report to extract the necessary insights.

Download the case study for a deep dive into how Swedish Covenant and the RCM360 Team at Med Tech Siolutions tackled this challenge, ensuring their compensation model had the data foundation it needed to succeed.