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Our CareFinity® Solution offers a range of applications to meet your EHR Downtime and Archiving needs.

A custom fit, whether you are looking for an EHR downtime solution that will provide access to patient records during anything from a power failure to a natural disaster; a way to access patient data from a legacy EHR system; or a solution that will improve system performance by archiving and restoring needed historical data.


Whether it be EHR outages, scheduled maintenance, network failures, power failures, or natural disasters, a reliable downtime solution for accessing patient data is crucial. Access a synchronized copy of your data from any device (laptop, tablet, phone) and avoid disruptions to patient care.

Store records for a long period of time with read access to the clinical data. Whether you are switching EHRs, deciding not to convert data from your old EHR or just want to have long term access to your data without the full cost of EHR support and maintenance, CareFinity Archive is the solution.

We know that many of you have inactive patients or patients with thousands of visits recorded in the NextGen EHR system. Removing some of that data, at least temporarily, conserves space and significantly reduces chart load times. View full archived patient records from within NextGen and restore charts back to NextGen on demand.

Which Solution Fits my Needs?

Use Case

EHR Downtime EHR Archive Live Archive for NextGen
I have issues with EHR availability because of server issues, hosting issues or internet/connectivity issues. ✔
I have issues with EHR availability because of server issues, hosting issues or internet/connectivity issues and have several locations. ✔
I have EHR availability issues. Most of my locations are rock solid but a few locations seem to always have connectivity issues. ✔
I want to be able to have my clinical and admin staff access charts, schedules, and financials during planned outages for upgrades or routine maintenance. ✔
I am concerned about EHR availability due to natural disasters and need to provide access to charts, schedules, and financials if one occurs. ✔
Our clinic/hospital/organization recently switched to a new EHR and we want to be able to access the old data that was not converted to the new EHR system. ✔
Our clinic/hospital/organization merged with another or several other groups and we need to archive the data from several different EHR’s for historical and ROI purposes. ✔
Our clinic is closing but we need to have access to the data for ROI, and legal reasons. ✔
We use NextGen and have patients that no longer come to our clinic and we don’t need to have those charts in our live EHR system but need to access them for ROI and legal access. ✔ ✔
We use NextGen and have been on the system for many years. We have patients with lots of visits and would like to archive the older data to reduce load times but want to restore them when necessary. ✔

Use Case

EHR Downtime EHR Archive Live Archive for NextGen