Midwest Nephrology Finds Elusive RCM Success

Disappointed by five previous RCM companies – but still in search of progress toward collections and growth goals – Midwest Nephrology ultimately finds success with RCM360 and its technical knowledge and practical eClinicalWorks medical billing expertise.

Since 2003, Midwest Nephrology Associates, Inc. has cared for those affected by kidney disease. From early kidney disease to post-transplant care, the practice’s board-certified physicians provide individualized treatment to address the needs of renal patients, and treat conditions affecting the kidneys such as hypertension, autoimmune diseases, acute kidney injury and electrolyte issues. Midwest Nephrology physicians are on staff and provide care for patients at three St. Louis-area hospitals.

As Midwest Nephrology pursued an ambitious growth plan, they faced a persistent challenge—ineffective billing partnerships that left revenue on the table. After working with various billing companies, they realized they needed more than just a service provider; they needed a true partner. Gaps in collections and untapped opportunities within their eClinicalWorks data highlighted the need for an expert-driven approach to revenue cycle management.

Download the case study to see how RCM360 stepped in, transforming Midwest Nephrology’s financial operations and helping them achieve their growth and collection goals.