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RCM360 by Med Tech Solutions

Medical billing and RCM Optimization Experts

Learn about RCM360 for your eClinicalWorks, NextGen, or athenahealth EHR system.

Trust RCM360’s team of revenue cycle management experts, who have worked with hundreds of provider groups, health centers, and practices, to resolve your healthcare billing and collections challenges. Overcome claims management and operational challenges to increase cash flow, reduce rejected claims, resolve old claims, and gain a more efficient billing and collections process with faster collection of receivables. Leverage the RCM360 experience to improve your facility’s financial health.

About RCM360 – a Med Tech Solutions Company

RCM360 is a team of healthcare revenue cycle optimization and billing specialists, serving medical practices, provider groups, health centers, and surgery centers across the U.S. Financial services primarily support healthcare facilities that utilize NextGen, eClinicalWorks, and athenahealth EHRs. In 2024, RCM360 joined the Med Tech Solutions family to blend the brands’ joint wealth of knowledge and practical experience in all areas of healthcare IT, including business management, practice workflow, training, support, data analytics, and system optimization.


Our Philosophy

At RCM360, we balance technology with personalized support. We leverage EHR and practice management system technical expertise to conduct billing, run reports, and deliver data. But, it’s the people who make the difference. Each RCM360 client has a one-on-one relationship with a billing expert, who is there to revitalize the financial health of your organization.

Actively Involved

We are a hands-on outsourced medical billing team, providing the services you need to improve your revenue cycle management and ensure the financial well-being of your healthcare organization.

Billing Experts

We know the challenges you face and have the resources you need to succeed. RCM360 was developed by a team of medical billing experts with over 100 years of combined experience.

Delivering Results

Since our founding, we have built a reputation for resolving stagnant claims, increasing collections, and helping healthcare organizations grow their cash flow each year.

Unmatched Technical Expertise

RCM360’s technical expertise in EHR systems such as eCW, NextGen and Athena, is unparalleled in the revenue cycle management industry. Utilize RCM360’s custom report writing skill, billing process knowledge, and practical experience with medical practice workflows to gain a tailored RCM solution for your needs. Trust our team of financial experts to streamline and automate medical billing processes like no other.

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Onboarding Team
  • Review of system
  • System set up
  • Clean up database
  • Optimize EHR Practice Management

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Account Manager
  • Management of account
  • Using custom RCM reports
  • Establish relationship with Client
  • Revenue Cycle Management
  • 24/7 Helpdesk

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Coding
  • Initial E&M Analysis (coding & documentation)
  • Rules & Edits Management
  • Prompt Claim Submission – 1 business day

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Reimbursement
  • Claims followed up every 30 days
  • Denials worked within 2 Days

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Initial AR
  • Dedicated team to work sitting AR
  • Focused on quick action and clean up

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Insurance Eligibility
  • Integrated patient insurance eligibility verification

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Payment Poster
  • Payments posted daily
  • Payment reconciliation to verify all posted money has been received by practice

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Patient Communication
  • Patient statements
  • Inbound patient calls
  • Patient payments

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Collections
  • Facilitate collection process

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Credit/Refunds
  • Initiate refund policy
  • Facilitate the refund process
  • Client approves all refunds

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Audits
  • Random review for posting correctness
  • Appropriate follow up
  • Monthly audits by employee and by client
  • Continued education for staff