Cloud Hosting Checklist for Clinics & Community Health Centers

What to Ask & Why It’s Important

Why It’s Important

What percentage of your cloud hosting business is healthcare?
For healthcare hosting, your cloud provider should be HITRUST CSF-certified to ensure that they adhere to rigorous healthcare-focused regulatory compliance. They should also be familiar with your EHR and other clinical applications and understand your practice workflows for a smooth migration.

What experience do you have with my healthcare applications?
A cloud provider with EHR expertise can provide a deeper level of support, including end-user helpdesk support, training, workflow optimization and EHR configuration, upgrade management, file maintenance, and more. If an issue does arise, ongoing relationships let the cloud provider escalate directly to the EHR vendor on your behalf to provide quick resolution.

What certifications do your staff members hold?
Certification in every element of your environment isn’t a must-have, but certifications for critical software and hardware show that the company is willing to put their money—and IT resources—where their mouth is.

How many years have you been providing cloud hosting?
Many IT companies are jumping on the cloud hosting bandwagon. You want a provider that’s committed for the long term and has proven success.