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Downtime Application for NextGen EHR


Continue to serve patients and maintain business data during EHR downtime

Keep your practice running, even if your NextGen EHR is unavailable due to Internet or network outage, cyberattack, or routine maintenance. With the MTS Downtime Application, you can still access your NextGen data and automatically sync to your EHR once your system is running again. With a familiar user interface and customizable settings, your providers and staff won’t miss a beat.

Watch the MTS Downtime Application demo video to see:

  • Configuration options to meet your practice’s unique needs
  • Familiar user interface, documents, and templates
  • Onsite or offsite SQL database backup options
  • User control and security options
  • Available patient data during downtime
  • Automatic data sync back to NextGen after
  • Post-downtime activity alerts and detail 

To view the Downtime Application brochure, click here.