FHCCGLA Sees Higher Patient Satisfaction with Reliable Services

FHCCGLA Sees Higher Patient Satisfaction with Reliable Cloud Hosting and IT Managed Services

In 2009 Family Health Care Centers of Greater Los Angeles (FHCCGLA) became a Federally Qualified Health Center, (FQHC) receiving direct support from the U.S. Bureau of Primary Health Care (part of the Health Resources Services Administration). FHCCGLA operates five clinics, the Bell Gardens Family Medical Center, Hawaiian Gardens Health Center, FHCCGLA Downey Family Medical Center, the FHCCGLA School Based Health Center at the Bell Gardens High School (located at the Bell Gardens High School Campus), Commerce Family Medical Center, and the FHCCGLA Fedde School Based Health Center.

The Solution

Since moving to Med Tech Solutions for EHR hosting and IT support, FHCGLA has eliminated the frustrations that both staff and patients experienced due to system performance and availability issues. With reliable cloud hosting, IT management services, and expert training from MTS, FHCCGLA is able to serve more patients and increase revenue, while seeing higher patient satisfaction.

In this Case Study, you will learn how MTS helped provide software training, workflow optimization, and best practices. Click on the button below to download.

“Switching hosting over to MTS support has allowed us to see more patients. It’s provided a more reliable hosting service, which equates to our providers being able to depend on the system and having the EHR available to them 100% of the time.”

RODRIGO IBARRA
IT SYSTEMS ADMINISTRATOR, FHCCGLA