RCM360
Custom Dashboards
Having a clear understanding of your finances and billing is critical to operational success. With RCM360, gain instant access financial overviews with high transparency, ensuring you’re on the right track toward revenue goals.
RCM360 can provide custom dashboards that not only offer you the data you need to improve your financial status but also can be a catalyst for simplifying your processes and increasing collections. Following are examples of custom dashboards that can be created by our team of experts.
A/R Balance by Payer Type by Claim Month
- Provides details of how much A/R is left to be collected by month. This is important as the expectation would be both insurance and patient A/R to decrease month over month. If it does not, you can easily pinpoint issues and develop processes to correct them.
- Patient A/R and insurance A/R is separated, so you can clearly concentrate on one or the other.
- Manage credit balances and potential refunds by month – by patient or by insurance.
- Exposes potential liabilities that require action (compliance) and potentially how much money will be lost.
- Helps you watch for trends or errors in certain months. For example, patient A/R has not gone down in the last 3 months.
Charges by CPT Group by Month
- Easily watch month-to-month how many charges were created in each of your CPT groups. If there is a drop or an increase that is unexpected this dashboard allows you see it right away and can begin developing processes to address shortfalls.
- This can help you determine seasonal ups and downs by CPT group, which provides valuable insight into best ways to manage patient scheduling.
Assigned Claims Aging by User
- Keep track of the number of claims assigned to specific users in the office, to ensure they are worked in a timely manner. Anything sitting for too many days should be questioned.
Current KPI Client
- Monitor key performing indicators to understand how we are doing from a high level.
- Days in A/R
- Net collection Rate
- Percentage with 120+ Days in A/R
- Rejections not worked in two days (contractual SLA with RCM360)
Charges and Payments by Month
- Shows monthly totals for payments posted and charges created
- Compares each month to your organization’s average
- Ensures we are staying on task with posting payments and creating charges, consistently
CPT CAS Denials by Category by Month – 6 months
- Captures real-time data with regards to denials and payer communications
- Allows you to sort denials by type identifying the root of the problem and an opportunity to create new workflow to correct issues.
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