HEALTHCARE CLOUD SERVICES

The right HIPAA-compliant cloud hosting services solution for your healthcare organization

Turn to MTS for peace of mind. Our HITRUST risk-based certified Managed Cloud Services provides the industry gold standard for secure, reliable, and always-available infrastructure.

With strategically-located data centers (East and West Coasts, South, and Midwest) Med Tech Solutions’ healthcare cloud services alleviate your technology burden so you can focus full attention on patient care.

We offer:

• Secure cloud hosting for healthcare applications and data
• Private, public, and hybrid clouds that best meet the needs
of our clients
• Fully managed monitoring, backup management, patching and maintenance, and 24/7 help desk support
• 24/7 Network Operations Center (NOC)
• 24/7 Security Operations Center (SOC)
• “Always-on” Disaster Recovery (DR)

IT WORKFLOW & STRATEGY

Making your EHR work the way your healthcare organization works

Our support staff understand provider workflows and the urgency of solving IT problems fast. In the same way your provider care teams manage preventative and acute care for your patients, our teams bring years of experience and expertise in a full range of healthcare IT technologies to support all your technology needs. We’ll make sure your providers can focus on patient needs and your staff can keep your business running efficiently.

We offer:

• Software Configuration
• Technology Optimization
• EHR Transition Strategy and Support

SOFTWARE SOLUTIONS

Take control of your business-critical and life-critical patient data

Your healthcare organization relies on many disparate health IT systems, devices, and software applications to empower clinicians to provide exceptional patient care. The problem is, managing these systems and networks is a full-time job. You need experts in healthcare and technology. Med Tech Solutions has both.

• Simplify your EHR operations
• Streamline workflows
• Reduce clicks
• Make your technology more efficient and connected
• Our team handles the heavy lifting during data conversions
and migrations

Our solutions include:

• CareFinity EHR Archive
• CareFinity EHR Live Archive
• CareFinity Downtime

SECURITY & COMPLIANCE

Rock-solid security and compliance practices

When it comes to security and data protection, many organizations don’t have the security expertise to deal with complex and extensive data architectures and manage multiple security applications. Our Managed Security Services Program (MSSP) gives you the protection you need to keep your data secure and stay compliant.

At MTS, security is a critical component of everything we do. Let us help you achieve a strong security posture and put you on a path to security maturity.

APPLICATION SUPPORT & OPTIMIZATION

Let us focus on your technology so you can focus on patient care

Our technology experts understand how to leverage the advantages of each EHR platform, navigate their quirks, and handle the challenges you may have with your specific application – whether it’s athenahealth (athenaPractice, athenaFlow), Veradigm (formerly Allscripts), eClinicalWorks, NextGen, Epic, or another – even if transitioning systems. With continuous optimization and proactive mitigation across our entire customer base, we reduce the workload on your staff and leadership team.

We offer:

• Build efficiencies through app optimization
• Make using systems intuitive through training
• Reduce provider stress and frustration
• Ensure data is at your fingertips with custom reports
• Facilitate the continuous exchange of data within your organization

END-USER SUPPORT

On-call, round-the-clock IT support to keep your practice humming

Day-to-day IT support keeps your practice running smoothly, reducing frustrations for both staff and patients. Routine maintenance tasks like patching and software updates that are not addressed in a timely manner can impact security. With MTS taking on these tasks, grant your team freedom to focus on higher-value IT projects that improve revenue and patient care.

We offer:

• Outsourced, 24/7 support at your fingertips
• Prioritized support tickets
• Urgency that helps drive your business

HEALTHCARE IT CONSULTING & STAFF AUGMENTATION

EHR-certified expertise across your evolving IT journey

Overcome industry-wide HIT staffing strain with EHR consulting expertise from MTS. Driving value and efficiency across your full EHR lifecycle, trust our team of clinical and financial system analysts to align system utilization with daily processes, reporting requirements, and operational needs.

We offer:

• ProviderCare Clinical System Adoption Coaching Program
• IT program leadership, such as interim IT leadership, project managers, and team leads
• Certified/credentialed trainers for staff and clinician training
• Certified EHR analysts for your specific module support and optimization needs
• Cross-trained system expertise
• Support throughout each phase of EHR system maturity – 
from pre-implementation to provider empowerment

TECHNOLOGY ENABLED RCM

Optimizing the financial health of
your practice

Our healthcare finance experts are focused on collecting maximum revenue for your organization, helping you alleviate costs, drive cash flow, and reduce days in A/R. Our RCM top priorities will always be getting your claims paid and delivering excellent customer service.

We offer:

• Outsourced Billing Service
• ASP Billing Software
• Appointment Scheduling
• Electronic Transactions
• Management Reports
• Claims Submission Processing
• Denial Management
• Payment Posting
• Charge Review and Posting