Smartbrief Executive Summary

Our Practice-Centered Care services are delivered by dedicated IT Care Teams to ensure that providers have a secure, reliable IT infrastructure, optimized clinical and business applications, and full end-user support. We take care of IT stress so providers can focus on patient care.

Information technology offers clinical providers opportunities for higher efficiency and enhanced services, but outdated systems and limited resources make it hard to take advantage of those opportunities.

Today, healthcare delivery organizations of all types and sizes—from physician offices and clinics to community health centers, as well as large integrated networks—are turning to the cloud to address these challenges, with remarkably similar successes.

39% estimated an increasing amount of the healthcare IT workload is being deployed in the cloud, today.

50% is what is projected to rise within the next year.

30% increase since 2018, and organizations are making this shift to lower costs, enhance services, and improve security and performance, according to KLAS Research.

Over the next two to five years, significant changes in the healthcare industry will make the benefits of cloud technology even more pronounced, panelists said during a recent Med Tech Solutions webinar. These include regulatory changes, the expansion of telehealth, and virtual care and API-driven integration. The cloud gives organizations the ability to prepare for and respond to such changes, scale quickly and strategically, implement robust security controls, and meet performance measures and compliance standards. More importantly, it puts technology where it belongs: in the realm of IT. That frees providers from spending time and effort on technology management, allowing for better care delivery.


Key Improvements for Healthcare Organizations

  • Support for organizational innovation
  • Improved resiliency and disaster recovery
  • Improved privacy and security
  • Greater flexibility
  • Reduced costs, including for
  • Hardware, software and labor
  • Support for a team-based outcomes-driven care delivery model



Amid an ongoing trend toward migration to the cloud, COVID-19 has brought the issue of operational efficiency and cost control to the forefront. In a recent survey from Deloitte Consulting, almost 43% of respondents said COVID-19 has accelerated their planned innovation projects.2 Healthcare organizations are working to provide patient care in a way that is financially sustainable despite limited staff and resources. “With everything going on with COVID, it’s important that providers have the ability to get into the EHR and review documentation for patient health, whether it be telehealth or virtual visits,” Armando Besné, senior manager of CIS at OptumCare, said during the webinar.